Erik Moore
★★★★★
Oct 2026
“Mark was so helpful. Super easy to reach and work with. Can’t say enough great things. Good, honest, reasonable dude.”


NMLS #35163
Mark received the Rookie of the Year award in the state of Georgia in 2006 and has since earned Gold, Platinum or Diamond awards every subsequent year. Award criteria includes mortgage quality, volume, participation in the MBAG political action committee and continuing education.
A graduate of Auburn University with a degree in Aviation, Mark spent 12 years as a commercial airline pilot before entering the mortgage business in late 2005. He and his wife, Ashley, have three children and live in Morningside. Mark spends his free time playing guitar, attending Atlanta United matches and he’s a member of Decatur City Church.



“Mark was so helpful. Super easy to reach and work with. Can’t say enough great things. Good, honest, reasonable dude.”
“I have been doing real estate for 23 years and fortunately, we trusted Ashely to do the impossible. Sure, Ashely did everything she could to make the loan happen, that is what is expected of a stellar lender, but what sets Ashely apart from the rest, is her heart. She genuinely cares. It wasn't just another transaction. She stays engaged in every step of the way. Even when she was out of town, she made herself available. I cannot say enough of the wonderful, Ashely Milam. All I can say is, trust her, she is truly there for YOU!”
“Great experience start to finish. Mark and his team were fantastic: knowledgeable, proactive communication. Mark put together great personalized videos explaining products, timing and process, but he was also always available to answer questions or hop on a call. At least weekly updates leading up to closing, and good tool to see rates and points options. Incredible service and great products!”
“As a 26-year Certified Residential Appraiser, I’ve had the opportunity to work with many mortgage companies over the years, and Highland Mortgage stands out as one of the most professional and enjoyable companies to work with. I’ve known Mark Milam for nearly 20 years, and I’ve always been impressed by his professionalism, integrity, and commitment to doing things the right way. Through my interactions with the Highland team and the professionals who work with them, I consistently hear positive feedback about their process, communication, and overall customer experience. It’s refreshing to work with a mortgage company that values relationships, professionalism, and providing a great experience from start to finish. Keep up the great work, Highland Mortgage!”
“Fantastic experience working with Mark and his team at Highland Mortgage. He was incredibly thorough, knowledgeable, and a great resource throughout my entire home search. As a first-time homebuyer, I expected financing to be one of the more stressful parts of the process, but Mark made it completely effortless. He and his team moved quickly enough that I was even able to waive my financing contingency and strengthen my offer. From pre-approval through closing, everything was seamless. I couldn't recommend Mark and Highland Mortgage more highly!”
“Mark Milam and the Highland Mortgage team are, hands down, the best I've worked with. I've never had a bad experience with a lender before, but Mark is simply head and shoulders above the rest; my husband, who has no reason to be impressed by loan officers, was genuinely astounded, and I say that as someone who works in the mortgage industry myself. Our financial picture has gotten considerably more complex over the past few years, so we specifically sought out someone who really knows the ins and outs, and Mark exceeded every expectation. He was incredibly responsive and unbelievably fast. He put together a full array of loan options for us almost immediately and walked us through every detail until we understood exactly what we were choosing and why. To ground this in specifics: we had Mark and his team handle a purchase and a refinance on two different properties simultaneously, and we closed both on the same day, just 21 days after our initial application. Whenever something tricky came up, Mark was able to explain it clearly and make it feel manageable almost instantly. The technology Highland uses made comparing loan scenarios and options easy to navigate, and the application and document upload process was smooth from start to finish. The support team (processing, assistants, everyone) was excellent too. We couldn't be happier with the experience.”
“Just bought a home with Mark as my loan officer. He and his entire team are consummate professionals who helped me understand, and walked me through, every step of the process. I’d use him again and again if I could and recommend him very highly!”
“We worked with Mark Milam and were very impressed with him and the whole team at Highland Mortgage - shoutout to Chelsea Dickson and James Brown. They were all super available and very knowledgeable, helping us navigate an otherwise daunting undertaking and ensuring we got the best deal for our needs.”
“Mark's team was incredibly helpful, professional and performed efficiently on every level. Would definitely recommend such a stellar group of people!”
“Mark helped me through every single step of the way. He picked up the phone anytime I called. Can’t recommend him enough.”
“Mark was great at communicating and wasn’t work with.”
“We had a great experience working with Mark and the Highland Mortgage team. Mark helped us navigate a quick closing timeline for our new home and made the process stress free.”
“Mark Milam and the rest of the Highland Mortgage team were pivotal to our smooth and quick closing on our new home. The rate was competitive, but what set Mark and team apart is the care and attention they put into making sure you understand each step. Mark was always responsive to our questions, (via call or email) and he used excel modeling and youtube videos to make the numbers make sense. The sellers wanted a quick close, and that was only possible thanks to this team. Thank you for making this process seamless and headache-free!”
“Mark was very professional from start to finish and delivered on time! It was a pleasure working with him.”
“Mark was great! He provided great videos to break down everything we were looking at and he gave multiple options to consider and find what fit best for our situation. He was very responsive and helpful. It felt like a very simple process with Mark. Highly recommend!!”
“Mark and the team were great, highly recommended!”
“Mark Milam is always great to work with. He helps lay out all the facts so you can make the right financial decision. He works hard to win your business and get you the best deal possible.”
“We had a great experience working with Mark and the Highland Mortgage team to secure a loan for our first home! Mark was very detailed in explaining everything from start to finish and responsive with any questions throughout the process.”
“Mark Milam and the entire Highland Mortgage Team were professional, efficient, and clear throughout the mortgage process. They put us at ease. You can trust this responsive and responsible lender.”
“Mark was great to work with- the process went smoother than expected and I closed before the end of the year :) Thank you!!”
“I am so happy that Lindley introduced you to us! This has been a difficult listing for me because every other loan officer we spoke with said that the condo building couldn't go conventional and people starting removing their condos from the market and just leasing them out. We stuck it out and here comes Mark. Smooth sailing and we were able to gather happily around the closing table and then Tedd could move on with his life. I was very happy to announce the closing and to share your info to the other listing agents who had withdrawn their listings. And I also look forward to working with you in the future with my buyer clients. Thank you!!”
“Mark Milam with Highland Mortgage was great to work with! As first time home buyers, my wife and I had a lot of questions. Mark was very patient with us and answered each question timely.”
“Mark and his team were incredible. He walked me through the whole process and was always available to answer questions. Highly recommended and will definitely use again.”
“Mark is one of the best advisors I have worked with both personally and professionally. I highly recommend Mark and his team.”
“Mark & his team were exceptional to work with when purchasing our first home. Mark clearly walked us through all parts of the loan and was always available and promptly answering our questions. Would highly recommend working with Mark & Highland Mortgage!”
“Simply awesome! Mark and his team were prompt, professional, and profound with their delivery throughout the whole loan process! Was treated as priority with upmost care and respect.Would highly recommend Highland if in need of any home loan…. You won’t be disappointed…”
“I had an outstanding experience working with Mark Milam and his team at Highland Mortgage for my family’s recent home purchase. Despite incredibly tight timelines, they made it possible to close on my new house in just two weeks, something I thought was impossible! From start to finish, the process was seamless, incredibly transparent, and executed without a single hitch. What truly set them apart was their unwavering professionalism and dedication. Mark kept us informed every step of the way, answered all our questions promptly, and even attended the closing to ensure everything went perfectly. His team's attention to detail and genuine care made what could have been a stressful ordeal feel effortless and exciting. I can't recommend them highly enough—if you're in the market for a mortgage, look no further. Thank you for making our dream home a reality! 5 stars all the way.”
“Mark attended the closing which was a pleasant surprise as most lenders do not. Also Mark and his team kept us informed throughout the 6 week time frame before closing eventho we were on the sellers side. Good Job to Mark & his team.”
“I was recommended Highland Mortgage through my realtor and love them! Mark and his team rock! They made this entire process easy, simple and educational. I felt like I actually learned a lot, and their team did an especially good job at fighting against mortgage fraud through educational videos and lots of communications with their client. Very good people.”
“Choosing Mark and his team at Highland Mortgage was a no-brainer when it came to purchasing my first home. The informational videos helped build my confidence in making the right decisions and their prompt responses made the entire process a breeze. I would definitely use Highland if/when I purchase another home in the future.”
“Mark and his team were transparent, knowledgeable and extremely helpful throughout our home buying process. Thanks again, Mark!”
“Mark goes above and beyond to make the lending process as smooth as glass. He truly is a caring professional and is available whenever you call. I really appreciate his knowledge and high work ethic! Thank you for another smooth closing.”
“Mark and his team were very helpful and did a great job at giving us the needed guidance throughout this process. And we are very happy with the results”
“Meet the expert: Mark Milam is an absolute prince! Super smart, ethical, kind, honest, reliable, experienced and competent, not to mention indefatigable, incredibly responsive, ever-cheerful, optimistic and always willing to help! No kidding and all flirting aside, I can't imagine a better person to work through the red tape with and achieve success, land the plane. Working with Mark and following his advice I learned a lot about home financing and how get a mortgage for my dream home in the least painful and most streamlined way possible. Just call him, and see for yourself. Plus, he surrounds himself with other top-notch folks.”
“Mark was incredible diligent and an excellent communicator throughout the FHA spot approval process. These can be tricky but Mark handled everything perfectly.”
“Mark and his team were phenomenal to work with, very helpful and communicative throughout the entire process! Recommend to anyone looking for mortgage broker in ATL Thank you so much to Mark, Stephanie, and James!”
“Working with Mark was efficient and easy. Thank you Mark for such a delightful experience!”
“Working with Mark and his team was an absolute pleasure. After a mishap with a big box lender, plagued with miscommunication and unnecessary delays, I moved to locally based Highland Mortgage and Mark Milam. The flow of information was seamless and the focus on making sure I was educated about the entire process and my options was impressive. Without a doubt this was my best property purchasing experience. Give them a call!”
“Mark Milam of Highland Mortgage is truly in a league of his own. I’ve worked with Mark for years, and he continues to be a critical part of the winning formula that helps my clients stand out in competitive offer situations. His responsiveness is immediate, his explanations are thorough, and he goes the extra mile by creating personalized videos to walk clients through their financing options. When I represent buyers, Mark is at the center of our strategy—his knowledge, reputation, and communication give our offers a competitive edge. And when I represent sellers and see that Mark is the buyer’s lender, I immediately breathe a sigh of relief knowing the transaction is in expert hands. He’s professional, proactive, and consistently delivers smooth, on-time closings. I can’t recommend him highly enough!”
“Mark and his team were very helpful and accessible along the journey in our first home buying process. I highly recommend Highland Mortgage to anyone looking for a trusted mortgage company in the Atlanta area.”
“Mark and his team at Highland are always great to work with, this was these buyers 2nd time using him, first was 10 years ago when they purchased their first home in Kirkwood, and now again for this home they will renovate and move in soon.”
“Mark is a real pro, responds quickly and nothing leaves you guessing. He quickly assessed our financials and advised us of the best options for us. If he says you’re good to go, you can rest assured you’ll make it to the closing table quickly and seamlessly. His entire team is friendly, communicative and keeps you updated on all matters regarding the loan process. Thanks to Mark, James and all the behind the scenes folks at Highland Mortgage who are client focused and get the job done!”
“Mark was so great to work with, from the initial custom video outreach, all the way through closing. He was also very patient and quick to respond to any questions we had throughout the process. We’d absolutely recommend Mark and the Highland Mortgage team to anyone else purchasing a home!”
“Mark worked EXTREMELY hard to get my condo sold. There is no way we could have done it without his knowledge and perseverance!!!”
“Mark is the best! We were in a very aggressive market and Mark always responded quickly to provide numbers, answer questions, or otherwise keep us competitive. We were buying and potentially selling, so he stayed flexible and offered many options depending on sales price. He never seemed annoyed! He was always happy to help and it was a pleasure meeting him in person at closing. Oh and the cherry on top was a seamless closing experience. We had an excellent team all around.”
“Mark Milam has provided outstanding customer service not just in our loan process but even answering questions after signing. The individual attention has been fantastic!”
“Mark and his team of professionals made the entire loan process very efficient, while keeping me informed along the journey. Would very highly recommend him for your home financing needs!”
“The team at Highland Mortgage led by Mark are an absolute joy to work with. We came to Highland Mortgage because we wanted seamless process and that's what Mark Milam delivered. He provided valuable information months before we started our loan process on the best options to tap into the equity from our existing home and more importantly, Mark and his team kept the lines of communication open. The client engagement was flawless and for what could have been a somewhat painful process, they made it a cakewalk.”
“Mark and his team were absolutely excellent to work with. They answered all of our questions, provided insight into the pros/cons of different mortgages, and were incredibly efficient. I would absolutely recommend Highland Mortgage to friends and family.”
“Mark Milam, was a great accompaniant in this journey, Thanks Mark, Omar Elias”




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